How do I get in touch with you?

If you think you need to get in touch with us we recommend taking a look at our FAQ page to see if any of our Frequently Asked Questions can help you with your query. If your query has not been answered, then you may wish to contact our Customer Services Team directly.

Click HERE to head over to our FAQ page.

How to chat with us

Between 09:30 and 17:00, Monday to Friday, you can chat with our friendly team by tapping the 'Chat with us!' button on the left of your screen. They can answer any questions you have!

How to email us

If our chat is out of hours or you simply prefer to use email, then you can send us an email at and we will get back to you as soon as possible. We aim to respond to all emails within 24 hours.

Be sure to provide as much information as you can when emailing us. For example your full name, order number (if relevant) or any other relevant information as this will help our team best deal with your queries.